Tolu Lambo

Spearheaded design as a strategic pillar to drive
innovation, business impact, and exceptional client experiences.

• Strategic Vision: Established a forward-looking design strategy aligned with enterprise goals, enhancing stakeholder and client outcomes.

• Leadership: Advised senior leadership on
integrating design into cross-functional strategies and objectives.

• Team Building: Built and mentored a high-performing design team, emphasizing collaboration, innovation, and inclusion.

• Product Lifecycle Delivery: Orchestrated end-to-end delivery of user-centered solutions, optimizing workflows for clients and stakeholders.

• Aura Design System: Evolved RBC’s Aura Design System into a globally scalable framework, ensuring consistency and adaptability.

• Research-Driven Innovation: Leveraged insights and analytics to
inform design decisions and measure success.

• Stakeholder Collaboration: Partnered with product, technology, and business teams to deliver cohesive, innovative solutions.

• Industry Knowledge: Strong ability to adapt to new industries and
systems, with a focus on understanding user needs and improving efficiency.

Promoted to lead next-generation trading platforms with a focus on AI-driven tools and user-centric designs.

• Defined UX strategies for initiatives such as Cash Hedge Packages and Pre-/Post-Trade Insights.

• Maintained high-quality standards across projects, fostering design excellence.

• Scaled and evolved design systems to meet growing demands.

• Championed data-driven decisions to enhance client experiences.

• Bridged complex business needs with intuitive design solutions, advocating for user-centered design.

Streamlined large-scale Meetings & Events (M&E) processes through automation and user-centered design.

• Conducted user research to develop personas and define requirements.

• Facilitated brainstorming workshops, producing actionable wireframes and prototypes.

• Collaborated with stakeholders to strategize and execute a UX/UI delivery roadmap.

Launched the company’s first Merchant Portal, transforming sales transaction processing with user-centered strategies.

• Delivered intuitive UI designs aligned with user needs and brand guidelines.

• Facilitated innovation workshops, translating ideas into actionable prototypes.

• Directed design initiatives for clients including Volvo, Allianz, DNV, and Bacardi, showcasing expertise in mobile and desktop application design.

• Produced wireframes, prototypes, and high-fidelity designs in Agile environments.

Implemented best practices in user-centered design while working closely with product/project managers in troubleshooting issues unique to the Local Business Units (LBUs).

• Generated content mock-ups, wireframes, and visual design concepts within the guidelines of the Lexis Nexis product suite.

• Completed thorough data analysis using XML.

• Developed user journeys, flow diagrams, and wireframes to enhance usability and user experience.